Privacy Policy

Last updated: November 7, 2025

Who We Are: Licensify is a B2B authentication and license management platform. We help businesses protect their software products with secure user verification, device binding, and compliance tooling. We do not create, publish, or distribute games or entertainment content, and we do not provide custom game development services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Email address and password (for account creation)
  • Google account information (if you sign in with Google)
  • Application and license information
  • Payment information (processed securely through Razorpay - we do not store full credit card details)
  • Hardware ID (HWID) and IP address information for license binding
  • Device information for multi-device license management
  • Usage data and analytics
  • API usage logs and security event data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Protect against fraud and abuse
  • Analyze usage patterns to improve user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We use industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication with Firebase
  • Google reCAPTCHA Enterprise for bot protection
  • Regular security audits and updates
  • Access controls and monitoring

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. This includes:

  • Essential cookies for authentication and functionality
  • Analytics cookies (Google Analytics) to understand usage patterns
  • Preference cookies to remember your settings

You can control cookies through your browser settings.

6. Third-Party Services

We use the following third-party services that may collect and process your data:

  • Firebase (Google) - Authentication, database, and hosting services
  • Razorpay - Payment processing (they have their own privacy policy)
  • Google Analytics - Usage analytics and insights
  • Google reCAPTCHA Enterprise - Bot protection and security
  • Vercel - Web hosting and deployment services
  • IP-API - IP geolocation services for license tracking

Each third-party service has its own privacy policy. We encourage you to review their policies:

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account at any time from your dashboard settings.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Payment Data Protection

All payment transactions are processed through Razorpay, a PCI DSS compliant payment gateway. We do not store your complete credit card information on our servers. Only Razorpay has access to your full payment details. We receive only limited information such as transaction ID and payment status.

13. HWID and Device Tracking

We collect and store hardware IDs (HWIDs) and device information to enforce license limits and prevent unauthorized sharing. All HWIDs are cryptographically hashed (SHA-256) before storage. This data is used solely for license management and fraud prevention.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

🔒 Your Privacy Matters: We are committed to protecting your personal information and maintaining transparency about our data practices. You have full control over your data and can request access, correction, or deletion at any time.